Our office is available to provide assistance with any issues you may have with your local utilities such electricity, water, phone or gas company.
The government has created an energy emergency fund to assist low-income Ontarians including social assistance recipients and people with fixed incomes facing energy-related emergencies. The fund will help cover arrears and associated costs for electricity, as well as natural gas, oil and other forms of energy. This is a one-time program, except in exceptional circumstances, and the maximum amount of assistance per household is equivalent to two months' energy arrears, security deposit and reconnection fees, as required. For more information, contact us or call the Ministry of Community and Social Services toll free at 1-888-789-4199.
For your convenience, we've included links to several sites that may help you with your concerns.
- Ontario Ministry of Energy: www.energy.gov.on.ca
- Ontario Energy Board: www.oeb.gov.on.ca
- Union Gas: www.uniongas.com
- Bell Canada: www.bell.ca





